FAQ
International Shipping
There is no international shipping at this time.
Change Address/Email/Billing
Edit details using provided link.
Shipment Date/Wait Time
Orders ship late each month (typically 22nd-26th). Allow up to 7 business days.
Tracking
Mailed with stamps, no tracking available.
Sign-Up Period
Ends on 20th of each month.
Catch Up on Previous Prints
Available, ships end of month separately.
Payment Overlap
May occur when joining 21st-26th, each transaction corresponds to unique print.
Can I Purchase the Complete Collection?
Yes, 2026 will be available to purchase as one large package.
General FAQ
Privacy Policy
Data for internal marketing only, never sold.
Sizes
All in inches.
Return Policy
All sales final, no returns/exchanges/cancellations.
Processing Time
Art prints 7-9 days, originals within 1 week.
Ship Time
USPS 4-5 days domestic.
Secure Payment
PCI compliant, HTTPS, security best practices.
Damaged Orders
Contact ashley@digitalsoup.co with order details and photos.
Shipped Package Does Not Arrive
Contact local post office with tracking number.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.